Nordicbalance
Privacy Policy
Nordicbalance Ltd ("Nordicbalance") acts as data controller for nordicbalance.info. This text outlines our data collection, its purpose, retention timelines, data recipients, and your legal rights.
Who is responsible
Nordicbalance Ltd, 34 Dale Street, Manchester, M1 1FY, United Kingdom. Privacy inquiries: [email protected].
Legal framework
We handle personal records under UK GDPR and the Data Protection Act 2018 and the relevant regulations of United Kingdom. Applicable statutory law takes precedence if contradictions arise.
What we collect
Purchases require essential dispatch details: your full name, shipping destination, email, phone number, and chosen items. We never store payment card data on this website. Site visits record routine technical logs: IP address, browser type, and viewed pages through standard cookies.
- Customer contact and delivery details including full name, postal address, email address, and telephone number.
- Order records and transaction history related to purchases fulfilled via cash on delivery or direct bank transfer.
- Technical telemetry and device information such as IP address, browser configuration, and access timestamps.
- Inquiries, messages, and correspondence exchanged with customer support channels.
Why we use it
- To assemble orders, arrange shipments, and process product returns.
- To handle your messages and send shipping notices.
- To protect web operations and assess technical usage.
- To share updates when you opt in. Every dispatch includes an opt-out link.
Cookies and browser data
Our website places light data files on your browser. Essential cookies maintain cart functionality and cannot be disabled. Analytical files show general traffic flow without personal markers. Promotional trackers operate solely with your explicit consent. You can modify these choices at any time through our cookie controls or browser preferences. Full details appear in the Cookie Policy.
External recipients
Delivery partners receive address details. Payment processors handle necessary transaction data. Server hosts and analytical vendors support systems under binding agreements. We do not sell consumer information.
Nordicbalance Ltd operates in the United Kingdom, adheres to UK data protection legislation, and never sells personal information. United States state-level privacy statutes such as the CCPA or CPRA are not applicable to our domestic United Kingdom business operations.
Retention periods
Order records remain stored per statutory financial retention rules before deletion. Customer account records remain active until profile closure. Aggregated traffic data stays for 14 months.
Your rights
Under the UK GDPR and the Data Protection Act 2018, United Kingdom consumers possess legal rights to request access to their personal data, correct inaccurate details, request data erasure, restrict processing activities, and request data portability by submitting a formal notice to our data protection contact.
Security
Nordicbalance Ltd does not process, transmit, or retain customer debit or credit card data, as our accepted checkout methods are solely Cash on Delivery and Direct Bank Transfer.
Questions about this policy
Send a message to [email protected] or call +44 161 527 7100 during Mon-Thu 10:00-18:30, Fri 10:00-17:30, Sat 10:15-16:00. We reply to all inquiries within one business day.
- Merchant
- Nordicbalance Ltd
- Registered address
- 34 Dale Street, Manchester, M1 1FY, United Kingdom
- [email protected]
- Phone
- +44 161 527 7100
- Working hours
- Mon-Thu 10:00-18:30, Fri 10:00-17:30, Sat 10:15-16:00
- Registration
- Company No. 14192641