Frequently Asked Questions

Read clear answers regarding orders, transit schedules, product standards, and return guidelines.

1. 1

   What sweeteners or flavourings do you add to the powders?

   We add no artificial sweeteners, no stevia extracts, and no synthetic flavours. Our powders taste neutral and natural. You can combine them with fresh milk, water, or fresh fruit.

2. 2

   How do you dispatch orders across the United Kingdom?

   We dispatch from our UK warehouse using sturdy corrugated cartons. Orders finalized before 13:00 on business days transfer directly to our courier for recorded handling.

3. 3

   What is your return policy for supplements?

   We accept returns within 30 days of delivery. Goods must remain unused, unopened, and sealed in their original outer packaging. Contact our team to receive instructions.

4. 4

   Which payment methods are accepted?

   We accept cash on delivery and manual bank transfer. You receive payment details on the order summary screen and via email confirmation.